The Recall Desk
HighNHTSA·24V925000·Announced 2024-12-12

2025 Chevrolet Equinox EV Pedestrian Alert Sound System Defect

General Motors is recalling 7,606 2025 Chevrolet Equinox EV vehicles due to incorrect pedestrian alert sound software that fails to produce sufficient volume. This violates federal safety standards and may increase the risk of pedestrian injury.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The defect creates a risk of pedestrian injury through insufficient alert sound that fails to meet federal safety standards (FMVSS No. 141), but no injuries have been reported. Per the rubric, risk-of-harm products without reported injury score as High (3).

Plain-English summary

General Motors is recalling 7,606 2025 Chevrolet Equinox EV vehicles. The pedestrian alert sound system in these vehicles may have incorrect software and not produce sound at sufficient volume.

These vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 141, which sets minimum sound requirements for hybrid and electric vehicles. The alert sound is intended to warn pedestrians of the vehicle's presence.

A vehicle with insufficient alert sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.

The remedy is a software update to the body control module (BCM), which will be performed free of charge. Owner notification letters were mailed on January 21, 2025. Owners can contact Chevrolet customer service at 1-800-222-1020, or the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) for more information.

The recalled product

Product
CHEVROLET EQUINOX EV
Brand
CHEVROLET
Manufacturer
General Motors, LLC
Category
Vehicle
Hazard
Affected units
7,606

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • EQUINOX EV

Distribution

Distributed nationwide across the United States.

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