The Recall Desk
Our severity:HighNHTSA·24V801000·Announced 2024-10-25

Ford Explorer rearview camera image may fail above ten miles per hour

Ford is recalling certain 2025 Explorer and Lincoln Aviator vehicles because the rearview camera image may fail when vehicle speed reaches 10 mph or more.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: Risk-of-harm defect reducing the driver's rear visibility, with no death or injury reported in the NHTSA record.

Plain-English summary

Ford Motor Company is recalling certain 2025 Explorer and Lincoln Aviator vehicles under NHTSA campaign number 24V801000. The potential number of units affected is 391.

The rearview camera image may fail when the vehicle speed reaches 10 mph or greater. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility." According to NHTSA, the loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.

The accessory protocol interface module software will be updated through an over-the-air update or by a dealer, free of charge. Owner notification letters were mailed on March 28, 2025.

Owners may contact Ford customer service at 1-866-436-7332.

The recalled product

Product
LINCOLN, FORD AVIATOR, EXPLORER
Brand
LINCOLN
Manufacturer
Ford Motor Company
Category
Vehicle — Passenger vehicle
Hazard
Affected units
391

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • AVIATOR
  • EXPLORER

Distribution

Distributed nationwide across the United States.

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