The Recall Desk
HighNHTSA·21V735000·Announced 2022-10-09

2020-2021 Ford Explorer and Lincoln vehicles rearview camera display failure

Ford and Lincoln are recalling 228,297 vehicles with 360-degree cameras because the rearview camera image may fail to display, reducing rear visibility and increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This recall involves a failure of a back-over prevention safety system with no reported injuries or deaths. The rearview camera is a risk-of-harm product that, when non-functional, directly increases the risk of backup collisions, meeting the criterion for a risk-of-harm product where injury has not yet been reported.

Plain-English summary

Ford Motor Company is recalling certain 2020-2021 model year Ford Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The Image Processing Module (IPMB) software may fail, preventing the rearview camera image from displaying on the vehicle's screen.

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a backup collision. This is particularly significant because the rearview camera is a safety system designed to help prevent back-over crashes.

Approximately 228,297 vehicles are affected across model years 2020 and 2021. Ford began notifying owners on November 16, 2021. Dealers will update the camera software at no charge. Owners can contact Ford customer service at 1-866-436-7332 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236 to schedule the software update.

The recalled product

Product
2020 FORD EXPLORER
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle
Hazard
  • camera-display-failure
  • back-over-prevention-failure
Affected units
228,297

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • EXPLORER
  • AVIATOR
  • CORSAIR

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · FORD

Same category