The Recall Desk
HighNHTSA·23V342000·Announced 2023-12-05

2020-2023 Ford Explorer and Lincoln Vehicles Rearview Camera Failure

The rearview camera video output may fail on certain 2020-2023 Ford Explorer and Lincoln vehicles, reducing rear visibility and increasing crash risk. Ford will replace the camera free of charge.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This defect affects a safety-critical camera system used for back-over prevention. The loss of the rearview camera image can reduce driver rear visibility and increase crash risk during backing. No deaths, injuries, or illnesses have been reported, limiting this to a maximum score of 3 per the rubric criterion for risk-of-harm products without reported incidents.

Plain-English summary

Ford is recalling certain 2020-2023 Ford Explorer, 2020-2023 Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera system. The camera's video output may fail, preventing the rearview image from displaying to the driver.

Loss of the rearview camera image reduces rear visibility, increasing the risk of a crash when backing up or during low-speed maneuvering.

An estimated 442,973 vehicles are affected by this recall. Owner notification letters were mailed on November 10, 2023. Ford will replace the 360-degree camera free of charge at authorized dealerships. Owners can contact Ford customer service at 1-866-436-7332 (Ford recall number 23S23). Additional information is available from the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or at www.nhtsa.gov.

The recalled product

Product
2020 FORD EXPLORER
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Camera System
Hazard
  • camera-failure
  • visibility-loss
  • crash-risk
Affected units
442,973

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • EXPLORER
  • AVIATOR
  • CORSAIR

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · FORD

Same category