The Recall Desk
HighNHTSA·24V747000·Announced 2024-03-10

2025 INFINITI QX80 Rear Camera May Freeze in Reverse

A software error may cause the rearview camera in 2025 INFINITI QX80 vehicles to freeze and display a blank screen when in reverse, reducing rear visibility and increasing crash risk. Dealers will reprogram the AVM software free of charge.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This is rated High because the recall involves a safety system failure affecting rear visibility while reversing, creating risk of vehicle collisions. However, no injuries, crashes, or hospitalizations have been reported, and the hazard remains theoretical, keeping the score at 3 per the rubric.

Plain-English summary

Nissan North America, Inc. is recalling certain 2025 INFINITI QX80 vehicles equipped with an Around View Monitor (AVM). A software error may cause the rearview camera to freeze and display a blank screen when the vehicle is placed in reverse.

The loss of the rearview camera image while in reverse reduces the driver's rear visibility, increasing the risk of a crash. These vehicles fail to comply with Federal Motor Vehicle Safety Standard number 111, which requires rear visibility.

Approximately 5,176 vehicles are affected by this recall. Owner notification letters were mailed on December 2, 2024. Dealers will reprogram the AVM software free of charge. Owners may contact INFINITI customer service at 1-800-662-6200 or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) for more information.

The recalled product

Product
2025 INFINITI QX80
Brand
INFINITI
Manufacturer
Nissan North America, Inc.
Category
Vehicle — Safety System / Rear Visibility
Hazard
  • rear-visibility-failure
  • software-defect
Affected units
5,176

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • QX80

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · INFINITI

Same category