2021 Jeep Gladiator rearview camera display failure from radio software error
Certain 2021 Jeep Gladiator vehicles have a radio software error that may prevent the rearview camera image from displaying. This reduces rear visibility and increases the risk of backing collisions.
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: This recall affects a safety-critical system (rear visibility) required by Federal Motor Vehicle Safety Standard 111. While the defect creates a clear risk of backing collisions, no crashes or injuries have been reported. Per the rubric, this qualifies as a risk-of-harm product where injury has not yet been reported.
Plain-English summary
Chrysler is recalling certain 2021 Jeep Gladiator vehicles (along with 2020-2021 Jeep Wrangler and 2020-2021 RAM 1500 vehicles) that have a radio software error. The error may prevent the rearview camera image from displaying on the vehicle's screen.
When the rearview camera image fails to display, the driver loses a critical view of the area behind the vehicle. This increases the risk of backing collisions, as drivers may not see pedestrians, obstacles, or other vehicles behind them. The recall applies because these vehicles do not comply with Federal Motor Vehicle Safety Standard 111, which requires proper rear visibility.
Owners should contact FCA US, LLC customer service at 1-800-853-1403 to schedule a free software update with an authorized dealer. The remedy will be provided at no cost. Owner notification letters were mailed on October 6, 2022. Additional information is available from the National Highway Traffic Safety Administration at 1-888-327-4236 (TTY 1-800-424-9153) or www.nhtsa.gov.
The recalled product
- Product
- JEEP, RAM GLADIATOR, WRANGLER, 1500
- Brand
- JEEP
- Manufacturer
- Chrysler (FCA US, LLC)
- Category
- Vehicle
- Affected units
- 7,895
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (3)
- GLADIATOR
- WRANGLER
- 1500
Distribution
Distributed nationwide across the United States.
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