The Recall Desk
HighNHTSA·23V718000·Announced 2023-10-26

2024 Mazda MAZDA3 and CX-90 Recalled for Camera Display Failure

Mazda is recalling 2024 MAZDA3 and CX-90 vehicles due to a software error that prevents camera images from displaying, which fails federal rear visibility requirements and increases crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This is a structural vehicle safety defect affecting Federal Motor Vehicle Safety Standard 111 compliance. No injuries or incidents have been reported, so the score reflects a risk-of-harm product where injury has not yet been realized.

Plain-English summary

Mazda North American Operations is recalling certain 2024 MAZDA3 and CX-90 vehicles. A software error in the view monitor control module may prevent rearview, front, or side camera images from displaying on the instrument display.

The affected vehicles fail to comply with Federal Motor Vehicle Safety Standard 111, which governs rear visibility. When camera images do not display, drivers lose visibility, increasing the risk of crashes and injuries.

11,903 vehicles are affected. Owners were sent notification letters on December 20, 2023. Owners should contact Mazda customer service at 1-800-222-5500 Option 6 to arrange service.

Mazda will repair the vehicles at no cost by updating the view monitor control module software. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 or visit www.nhtsa.gov for additional information.

The recalled product

Product
MAZDA MAZDA3, CX-90
Brand
MAZDA
Manufacturer
Mazda North American Operations
Category
Vehicle — Rear Visibility System
Hazard
Affected units
11,903

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • MAZDA3
  • CX-90

Distribution

Distributed nationwide across the United States.

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