The Recall Desk
Our severity:SevereNHTSA·24V816000·Announced 2024-10-31

Mazda Recalls 2024 CX-90 Vehicles for Engine Restart Software Issue

Mazda is recalling 2024 CX-90 vehicles because a software issue may prevent the engine from restarting after the i-stop feature turns it off, increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The source explicitly states that the defect 'increases the risk of a crash,' which aligns with the rubric criterion for 'significant injury/property-damage reports' or structural/functional defects posing a high risk of harm.

Plain-English summary

Mazda North American Operations is recalling certain 2024 Mazda CX-90 vehicles. The recall addresses a software issue that may prevent the engine from restarting after the idling stop feature (i-stop) turns off the engine.

An engine that fails to restart increases the risk of a crash. The defect is located in the powertrain control module (PCM) and battery energy control module (BECM) software.

Dealers will reprogram the PCM and BECM software free of charge. Owner notification letters were mailed on December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MAZDA CX-90
Brand
MAZDA
Manufacturer
Mazda North American Operations
Category
Vehicle — SUV
Hazard
Affected units
38,926

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • CX-90

Distribution

Distributed nationwide across the United States.

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