The Recall Desk
HighNHTSA·23V553000·Announced 2023-08-04

Mazda Recalls 2024 CX-90 Vehicles for Inaccurate Pedestrian Warning Sounds

Mazda is recalling 2024 CX-90 vehicles because software issues may cause inaccurate external pedestrian warning sounds, increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where injury has not yet been reported, specifically a defect that may confuse pedestrians and increase crash risk.

Plain-English summary

Mazda North American Operations is recalling certain 2024 Mazda CX-90 vehicles. The recall addresses a software defect in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier. This issue may cause the vehicle to produce inaccurate external pedestrian warning sounds, failing to comply with Federal Motor Vehicle Safety Standard number 141.

Inaccurate warning sounds may confuse pedestrians about the direction of an approaching vehicle, which increases the risk of a crash or injury. The source text does not report any specific injuries or fatalities associated with this defect.

Dealers will update the AVAS ISB amplifier software free of charge. Owner notification letters were mailed on September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MAZDA CX-90
Brand
MAZDA
Manufacturer
Mazda North American Operations
Category
Vehicle — SUV
Hazard
Affected units
17,600

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • CX-90

Distribution

Distributed nationwide across the United States.

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