The Recall Desk
HighNHTSA·25V830000·Announced 2025-12-01

Mercedes-Benz Recalls 2024-2025 AMG EQE SUV for Pedestrian Warning Sound Defect

Mercedes-Benz is recalling 2024-2025 AMG EQE SUV 4MATIC vehicles because a software error may prevent the pedestrian warning sound from increasing in volume with speed.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where injury has not yet been reported, as the defect increases the risk of a crash by failing to alert pedestrians.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain 2024-2025 AMG EQE SUV 4MATIC vehicles due to a software error in the external pedestrian warning system. The defect may cause the warning sound to fail to continuously increase in volume as the vehicle's speed increases, which fails to comply with Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

This defect may increase the risk of a crash because insufficient pedestrian warning sounds may fail to alert pedestrians of an approaching vehicle. Owner notification letters were mailed on January 12, 2026, and Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 5, 2025.

Dealers will update the Acoustic Vehicle Alerting System (AVAS) software free of charge. Owners may contact MBUSA customer service at 1-800-367-6372 for more information. MBUSA's number for this recall is 2025120003.

The recalled product

Product
MERCEDES-BENZ AMG EQE SUV 4MATIC
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC
Category
Vehicle — Electric Vehicle Safety
Hazard
Affected units
1,899

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • AMG EQE SUV 4MATIC

Distribution

Distributed nationwide across the United States.

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