The Recall Desk
HighNHTSA·24V372000·Announced 2026-04-05

[pending] 2025 MERCEDES-BENZ EQE SUV 350+

Pending LLM rewrite. Source: NHTSA 24V372000.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: Pending LLM scoring against the rubric.

Plain-English summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.

A sudden loss of drive power increases the risk of a crash.

Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.

The recalled product

Product
2025 MERCEDES-BENZ EQE SUV 350+
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC
Category
Vehicle — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Affected units
14,912

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (16)

  • EQE SUV 350+
  • EQE SUV 500 4MATIC
  • EQS SUV 450 4MATIC
  • EQE 350 4MATIC
  • EQE SUV 350 4MATIC
  • AMG EQE 53 4MATIC
  • EQS SUV 580 4MATIC
  • EQS SUV 680 4MATIC
  • EQE 350+
  • EQS SUV 450+
  • AMG EQE SUV 53 4MATIC
  • AMG EQS 53 4MATIC
  • EQS 450+
  • EQS 580
  • EQE 500
  • EQS 450

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · MERCEDES-BENZ

Same category