The Recall Desk
HighNHTSA·25V050000·Announced 2025-07-02

Mercedes-Benz EQB High-Voltage Battery May Cause Vehicle Fire

Mercedes-Benz is recalling 2022-2025 EQB electric vehicles because the high-voltage battery may fail internally and cause fires. Owners should limit charging to 80% capacity until repair is completed.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This recall addresses a real structural defect in the battery system with potential for vehicle fire. No fires, injuries, or property damage have been reported, but the defect warrants high severity due to the serious nature of the fire hazard and the immediate precautions required.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain 2022-2025 Mercedes-Benz EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high-voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Approximately 12,236 vehicles are affected. Owner notification letters were mailed on three dates: May 22, 2025 (Phase 1), October 31, 2025 (Phase 2), and December 12, 2025 (Phase 3).

Owners are advised to charge their vehicles to a maximum of 80% battery capacity until the repair is completed. Dealers will update the battery management system software at no charge. Owners may contact MBUSA customer service at 1-800-367-6372 (MBUSA recall number 2025040005) or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).

The recalled product

Product
2024 MERCEDES-BENZ EQB 250
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC
Hazard
  • battery-failure
  • fire
Affected units
12,236

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • EQB 250
  • EQB 300 4MATIC
  • EQB 250+
  • EQB 350 4MATIC

Distribution

Distributed nationwide across the United States.