The Recall Desk
Our severity:SevereNHTSA·23V549000·Announced 2023-08-03

2024 Chevrolet Silverado and GMC Sierra Steering Gear Fracture Recall

General Motors is recalling certain 2024 Silverado and Sierra trucks because the steering gear shaft may fracture and disconnect, potentially causing total loss of steering control. Dealers will inspect and replace the steering gear free of charge.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: This recall involves a structural vehicle defect in the steering system, a safety-critical component. The steering gear shaft fracture results in total loss of steering control and increased risk of crashes, meeting the rubric criterion for Score 4.

Plain-English summary

General Motors, LLC is recalling certain 2024 Chevrolet Silverado 2500 and 3500 trucks, and 2024 GMC Sierra 2500 and 3500 trucks. A total of 3,893 vehicles are affected.

The steering gear shaft may fracture and disconnect from the steering arm. This could result in a total loss of steering control, increasing the risk of a crash.

Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed on September 22, 2023.

Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. For more information, owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

The recalled product

Product
CHEVROLET, GMC SILVERADO 3500, SIERRA 3500, SILVERADO 2500, SIERRA 2500
Brand
CHEVROLET
Manufacturer
General Motors, LLC
Category
Vehicle
Hazard
Affected units
3,893

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • SILVERADO 3500
  • SIERRA 3500
  • SILVERADO 2500
  • SIERRA 2500

Distribution

Distributed nationwide across the United States.

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