The Recall Desk
HighNHTSA·20V099000·Announced 2021-09-02

2021 Ford E-350 Recalled for Rear Axle Differential Fluid Deficiency

The 2021 Ford E-350 may have inadequate rear axle differential fluid, risking driveshaft separation and loss of drive. Ford will inspect and adjust or replace the rear axle assembly at no cost.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This recalls a structural vehicle defect with potential for driveshaft separation and loss of vehicle drive, increasing crash risk. However, no injuries or property damage have been reported, placing this in the 'High' category rather than 'Severe.'

Plain-English summary

Ford Motor Company is recalling certain 2021 E-350, E-450, and 2020 F-550 vehicles. The rear axle differential fluid may be below the minimum level, which could lead to failure of the rear axle assembly and driveshaft separation.

If the driveshaft separates, the vehicle may lose drive power, increasing the risk of a crash. Additionally, if the parking brake is not applied, the vehicle could move unintentedly, further increasing the risk of injury or crash.

Ford will notify owners, and authorized dealers will inspect the rear axle differential fluid level at no charge. If the fluid is below minimum level, dealers will adjust it or replace the rear axle assembly as needed. Owners can contact Ford customer service at 1-866-436-7332 (Ford recall number 20S09) or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 for more information.

The recalled product

Product
2021 FORD E-350
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Commercial Vehicles
Hazard
  • driveshaft-separation
  • loss-of-drive
  • axle-failure
  • crash-risk
Affected units
319

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • E-350
  • E-450
  • F-550

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · FORD

Same category