MCI Recalls 2015-2016 J4500 Buses Due to Window Hardware Defect
Motor Coach Industries is recalling 2015-2016 J4500 buses because improperly installed window hardware may allow windows to open unexpectedly, increasing ejection risk.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a risk-of-harm product where injury has not yet been reported, specifically the risk of passenger ejection during a crash, which aligns with the High severity criteria.
Plain-English summary
Motor Coach Industries (MCI) is recalling certain model year 2015-2016 J4500 vehicles manufactured between April 14, 2015, and February 22, 2016. The recall involves 63 affected vehicles. On these vehicles, the non-egress single pane passenger windows may have improperly installed mounting hardware, which allows the windows to open unexpectedly at the bottom.
A window that opens unexpectedly as a result of a crash or contact with the window may allow the passenger to be ejected from the bus, increasing their risk of injury. The defect is classified under visibility: glass, side/rear.
MCI will notify owners, and dealers will tighten and secure the window mounting hardware free of charge. The recall began on July 22, 2016. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 433B. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit www.safercar.gov.
The recalled product
- Product
- MCI J4500
- Brand
- MCI
- Manufacturer
- Motor Coach Industries
- Category
- Vehicle — Bus
- Hazard
- Affected units
- 63
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- J4500
Distribution
Distributed nationwide across the United States.
Related recalls
Same brand · MCI
- HighMCI Transit Buses Recalled for Incorrect Front Door Glazing Material
NHTSA · 2025-12-10
- SevereMCI Recalls 2024-2025 Electric Coaches Due to Battery Fire Risk
NHTSA · 2025-09-19
- SevereMCI Recalls Electric Buses Due to Battery Overheating and Fire Risk
NHTSA · 2025-08-29
- High
- SevereMCI Recalls 2021 D45CRTeLE Buses Due to Battery Fire Risk
NHTSA · 2024-08-20
Same manufacturer · Motor Coach Industries
See all →- High
- HighMCI Recalls 2019-2021 Coaches Due to Obstructed Rear Lighting
NHTSA · 2023-04-05
- SevereMCI Recalls Diesel Buses Due to Fuel Tube Fire Risk
NHTSA · 2021-12-15
Same hazard · ejection
See all →- SevereNova Bus Recalls Ricon Hidden Frame Windows for Detachment Risk
NHTSA · 2026-04-09
- High
- SevereChrysler Recalls Mopar Side Curtain Air Bags for Seam Defect
NHTSA · 2026-03-26
- High
- SevereChrysler Recalls Mopar Side Curtain Air Bags for Seam Defects
NHTSA · 2025-05-08