MCI Recalls 2018-2019 J4500 Motorcoaches for Emergency Exit Window Defect

Plain-English summary

Motor Coach Industries (MCI) is recalling certain 2018-2019 MCI J4500 motorcoaches equipped with the 60-passenger seating option. These vehicles may have an insufficient number of emergency egress windows, which inhibits passenger exit in the event of an emergency. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

In an emergency, the lack of sufficient emergency egress windows can lengthen the time passengers need to exit the vehicle, increasing the risk of injury. MCI will notify owners, and dealers will replace a non-egress window on each side of the vehicle with an egress window and install the proper emergency exit window labels at no charge. The recall began on April 4, 2019.

Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is FCP 468. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.safercar.gov.

The recalled product

Product

MCI J4500

Brand

MCI

Manufacturer

Motor Coach Industries

Category

Vehicle — Motorcoach

Hazard

• emergency-egress
• injury-risk

Affected units

37

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Distribution

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