The Recall Desk
HighNHTSA·20V526000·Announced 2020-08-31

MCI Recalls 2017-2020 J4500 Motor Coaches for Coolant Hose Failure

Motor Coach Industries is recalling 2017-2020 J4500 motor coaches because a coolant hose may fail, causing engine shutdown and coolant spills that increase crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (vehicle) where injury has not yet been reported, fitting the 'High' severity criteria for potential crash and injury risks without confirmed fatalities or serious injuries.

Plain-English summary

Motor Coach Industries (MCI) is recalling certain 2017-2020 J4500 motor coaches. The recall addresses a defect where the coolant hose may fail. This failure results in a low coolant warning followed by an engine shut down sequence, as well as the potential for engine coolant to spill onto the roadway.

The spilled coolant may increase the risk of a crash. Additionally, the need to transfer passengers from the disabled bus can increase their risk of injury. The recall began on October 30, 2020.

MCI will notify owners, and dealers will replace the coolant hose free of charge. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 486. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
MCI J4500
Brand
MCI
Affected units
1,561

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • J4500

Distribution

Distributed nationwide across the United States.