The Recall Desk
SevereNHTSA·24V625000·Announced 2024-08-20

MCI Recalls 2021 D45CRTeLE Buses Due to Battery Fire Risk

Motor Coach Industries is recalling 2021 D45CRTeLE vehicles because a software error may cause battery damage and increase the risk of fire.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (battery software error) that explicitly increases the risk of fire, meeting the criteria for a Severe rating.

Plain-English summary

Motor Coach Industries (MCI) is recalling certain 2021 D45CRTeLE vehicles. The recall addresses an error in the battery module software that may cause an over-current condition during battery charging, resulting in battery damage.

Battery damage can cause battery cells to short circuit, which increases the risk of a fire. No specific number of affected units is provided in the source text.

MCI will replace the batteries free of charge. Owner notification letters were mailed on September 6, 2024. Owners may contact MCI customer service at 1-800-241-2947 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MCI D45CRTELE
Brand
MCI
Manufacturer
Motor Coach Industries
Category
Vehicle — Electric Bus
Hazard
Affected units
24

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • D45CRTELE

Distribution

Distributed nationwide across the United States.

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