The Recall Desk
SevereNHTSA·10V373000·Announced 2010-08-11

MCI Motor Coaches Recalled for Window Glass Adhesive Degradation

MCI is recalling specific 2001-2006 motor coaches because window glass adhesive may degrade, causing glass to fall and cause injury or property damage.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The source text explicitly states that the defect may cause personal injury or property damage, which aligns with the rubric criteria for a score of 4 (Severe) involving significant injury or property-damage reports.

Plain-English summary

Motor Coach Industries, Inc. is recalling certain model year 2001-2004 E4500, 2002-2006 E4500C, 2001-2005 J4500, and 2006 J4500C motor coaches equipped with SE-GI passenger windows. The recall involves 1,087 vehicles.

The adhesive bond between the window glass and the aluminum window frame on the affected coaches may degrade. If the window glass becomes partially or completely debonded from its frame, the glass may detach and fall from the coach, which could cause personal injury or property damage.

The safety recall began on August 23, 2010. Dealers will inspect, test, and repair, as necessary, the SE-GI window assemblies free of charge. Owners may contact MCI Customer Service at 1-800-241-2947 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MCI J4500C, E4500C, J4500, E4500
Brand
MCI
Affected units
1,087

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (4)

  • J4500C
  • E4500C
  • J4500
  • E4500

Distribution

Distributed nationwide across the United States.