The Recall Desk
HighNHTSA·10V135000·Announced 2010-04-06

MCI Coaches Recalled for Windshield Wiper Motor Defect

Motor Coach Industries is recalling specific MCI J4500 and E4500 coaches because the windshield wiper motor may fail, reducing visibility and increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (reduced visibility increasing crash risk) where no specific injuries or fatalities have been reported in the source text, fitting the 'High' severity criteria for theoretical or unreported harm.

Plain-English summary

Motor Coach Industries, Inc. is recalling certain model year 1999-2001 and 2007-2011 MCI E4500 coaches, as well as model year 2001-2011 MCI J4500 coaches, that are equipped with DOGA windshield motors. The recall involves 1,261 vehicles.

The defect involves the windshield wiper motor, which may fail to operate properly while the wiper system is functioning. If this occurs, the windshield wipers may operate intermittently, operate at a single speed only, or completely stop operating. If the windshield wipers stop functioning, the driver's clear field of view may be reduced, increasing the risk of a crash.

Dealers will furnish the parts and labor required to implement the DOGA-recommended remedies on the affected coaches free of charge. The safety recall was expected to begin during July 2010. Owners may contact MCI Customer Service at 1-800-241-2947 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MCI J4500, E4500
Brand
MCI
Manufacturer
MOTOR COACH INDUSTRIES, INC
Category
Vehicle — Commercial Coach
Hazard
Affected units
1,261

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • J4500
  • E4500

Distribution

Distributed nationwide across the United States.

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