The Recall Desk
HighNHTSA·14V370000·Announced 2014-06-09

MCI Recalls 2014 Motor Coaches Due to Headlight Software Defect

Motor Coach Industries is recalling 686 model year 2014 motor coaches because a software defect may cause headlights to turn off while driving, increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where the defect increases the risk of a crash, but no injuries or fatalities have been reported in the source text.

Plain-English summary

Motor Coach Industries, Inc. (MCI) is recalling certain model year 2014 D4000, D4005, D4000ISTV, D4500, D4505, and J4500 motor coaches manufactured between July 2013 and April 2014. The recall involves 686 vehicles.

The multiplex electrical systems controller may unintentionally turn off the vehicle's headlights while the vehicle is in gear. If the headlights turn off while the vehicle is in operation, the driver's visibility may be reduced, increasing the risk of a crash.

MCI will notify owners, and dealers will update the multiplex controller software, free of charge. The recall began in July 2014. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 413. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
MCI D4505, D4000ISTV, D4005, D4000
Brand
MCI
Affected units
686

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (6)

  • D4505
  • D4000ISTV
  • D4005
  • D4000
  • J4500
  • D4500

Distribution

Distributed nationwide across the United States.