The Recall Desk
HighNHTSA·19V344000·Announced 2019-05-03

MCI Buses Recalled for Risk of Shattering Glass Roof Hatches

Motor Coach Industries is recalling specific 2018-2019 MCI buses because temperature and vibration stresses may cause the tempered glass roof hatch to shatter, potentially injuring passengers.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where glass fragments may injure passengers, but the source text does not report any actual injuries or fatalities, fitting the 'High' severity criteria for risk-of-harm products without reported injury.

Plain-English summary

Motor Coach Industries (MCI) is recalling certain 2019 J3500 and D4505 buses, and 2018-2019 J4500 buses equipped with Transpec T287x Series glass roof hatches. The recall involves 75 vehicles in total.

The defect involves the tempered glass roof hatch, which may shatter due to temperature and vibration stresses. If the glass shatters, fragments may fall onto passengers, increasing the risk of injury.

MCI will notify owners and instruct them to contact the hatch manufacturer for a free replacement roof hatch. The recall began on June 20, 2019. Owners may contact MCI customer service at 1-800-241-2947 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MCI J4500, J3500, D4505
Brand
MCI
Manufacturer
Motor Coach Industries
Category
Vehicle — Bus
Hazard
Affected units
75

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • J4500
  • J3500
  • D4505

Distribution

Distributed nationwide across the United States.

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