Proterra Recalls 2018-2019 Catalyst Buses Due to Glass Roof Hatch Defect
Proterra is recalling 2018-2019 Catalyst buses because tempered glass roof hatches may shatter, posing an injury risk to passengers.
What this means for you
Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall involves a structural vehicle defect (glass shattering) that poses a significant risk of injury to passengers, meeting the criteria for a Severe rating.
Plain-English summary
Proterra, Inc. is recalling certain 2018-2019 Catalyst buses equipped with a specific batch of glass roof hatches. The recall addresses a defect where temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
If the glass shatters, fragments may fall onto passengers, increasing the risk of injury. The recall began on August 13, 2019.
Proterra will notify owners, and the glass hatch manufacturer will provide replacement hatch lids free of charge. Owners may contact Proterra at 1-864-438-0000 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.
The recalled product
- Product
- PROTERRA CATALYST
- Brand
- PROTERRA
- Manufacturer
- Proterra Inc.
- Category
- Vehicle — Bus
- Hazard
- Affected units
- 21
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- CATALYST
Distribution
Distributed nationwide across the United States.
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