The Recall Desk
SevereNHTSA·12V002000·Announced 2012-01-04

New Flyer Transit Buses Recalled for Instrument Panel Software Defect

New Flyer is recalling certain 2009-2012 transit buses because instrument panel software may prevent warning lights from illuminating, potentially causing engine shutdown and loss of propulsion.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a vehicle defect that can cause engine shutdown and loss of propulsion, which the source explicitly states increases the risk of a crash, meeting the criteria for a structural vehicle defect or significant injury risk.

Plain-English summary

New Flyer Industries Ltd is recalling certain 2009-2012 New Flyer transit buses, including the XD40, XDE40, XD35, XDE35, and XN40 models. The recall covers vehicles manufactured between January 2010 and December 2011 that are equipped with a Parker-Hannifin (Vansco) instrument panel. The defect involves the programming of the instrument panel, which may fail to illuminate the "Check Engine" or "Stop Engine" indicator lamps if multiple error messages are received from the vehicle powertrain.

If these warning lamps do not illuminate, the engine may enter a safety or shutdown mode of operation. This engine shutdown results in a loss of vehicle propulsion or a vehicle stall, which increases the risk of a crash. The safety recall began on January 9, 2012.

Owners should contact New Flyer at 1-204-934-4876 to schedule a free repair. New Flyer will upload a corrected software version to the instrument panel at no charge. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit safercar.gov for more information.

The recalled product

Product
NEW FLYER XD40, XDE40, XD35, XDE35
Brand
NEW FLYER
Affected units
490

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (5)

  • XD40
  • XDE40
  • XD35
  • XDE35
  • XN40

Distribution

Distributed nationwide across the United States.