The Recall Desk
Our severity:HighNHTSA·22V868000·Announced 2022-11-23

GM Recalls 2019-2020 Cadillac XT4 for Rearview Camera Software Defect

General Motors is recalling 2019-2020 Cadillac XT4 vehicles because the video processing module may lose communication with the rearview camera, reducing rear visibility and increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (loss of rear visibility increasing crash risk) where no specific injuries or fatalities have been reported in the source text, fitting the High severity criteria.

Plain-English summary

General Motors, LLC is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The recall addresses a defect in the video processing module (VPM), which may lose communication with the rearview camera, causing the rearview camera image to fail to display.

This failure can reduce the driver's rear visibility, thereby increasing the risk of a crash. The recall covers 10,199 vehicles. An interim owner notification letter was mailed on January 17, 2023, and final owner notification letters were mailed on February 3, 2023.

Dealers will update the VPM software or replace the VPM, as necessary, free of charge. Owners may contact Cadillac customer service at 1-800-458-8006 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236 for more information. GM's recall number is N222373320.

The recalled product

Product
CADILLAC XT4
Brand
CADILLAC
Manufacturer
General Motors, LLC
Category
Vehicle — SUV
Hazard
Affected units
10,199

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • XT4

Distribution

Distributed nationwide across the United States.

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