The Recall Desk
HighNHTSA·23V244000·Announced 2023-04-05

Tesla Recalls 2023 Model X Vehicles for Rearview Camera Software Defect

Tesla is recalling 2023 Model X vehicles because a software defect may prevent the rearview image from displaying, increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (vehicle visibility defect) where injury has not yet been reported, which aligns with the 'High' severity criteria in the rubric.

Plain-English summary

Tesla, Inc. is recalling certain 2023 Model X vehicles equipped with a full self-driving computer 4.0 and running software release version 2023.2.200. The recall addresses a defect where weak camera signal strength may prevent the rearview image from displaying. This condition causes the vehicles to fail to comply with Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

A rearview image that does not display while in reverse decreases the driver's visibility, increasing the risk of injury or crash. The source text does not report any specific incidents of injury or death associated with this defect.

Tesla has released an over-the-air (OTA) software update to remedy the issue free of charge. The source states that all affected vehicles have been remedied. Owners may contact Tesla customer service at 1-877-798-3752 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236 for more information.

The recalled product

Product
TESLA MODEL X
Brand
TESLA
Manufacturer
Tesla, Inc.
Affected units
38

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • MODEL X

Distribution

Distributed nationwide across the United States.