The Recall Desk
Our severity:HighNHTSA·21V00D000·Announced 2021-12-21

Tesla Recalls 2017-2020 Model 3 Vehicles for Rearview Camera Cable Defect

Tesla is recalling 2017-2020 Model 3 vehicles because the rearview camera cable may be damaged by the trunk lid, preventing the image from displaying and increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (reduced rear view increasing crash risk) where no injuries or fatalities have been reported, fitting the criteria for a High severity score.

Plain-English summary

Tesla, Inc. is recalling all 2017-2020 Model 3 vehicles due to a defect in the rearview camera cable harness. The cable may be damaged by the opening and closing of the trunk lid, which prevents the rearview camera image from displaying on the screen.

A non-functioning rearview camera reduces the driver's rear view, increasing the risk of a crash. The source text does not report any specific injuries or fatalities associated with this defect.

Tesla Service will inspect the vehicles and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed on April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
TESLA MODEL 3
Brand
TESLA
Manufacturer
Tesla, Inc.
Category
Vehicle — Rearview Camera
Hazard
Affected units
356,309

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • MODEL 3

Distribution

Distributed nationwide across the United States.

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