Prime-Time Recalls 2025-2026 Ford Med Transit Vans with Wheelchair Retractions
Prime-Time Specialty Vehicles is recalling 2025-2026 Ford Med Transit vans equipped with Q'Straint Max wheelchair retractors that may fail to lock, posing an injury risk.
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a risk-of-harm product (wheelchair restraint failure) where injury has not yet been reported, fitting the High severity criteria.
Plain-English summary
Prime-Time Specialty Vehicles is recalling certain 2025-2026 Ford Med Transit vans equipped with Q'Straint Max wheelchair retractors. The defect involves the retractors potentially failing to lock, which prevents the wheelchair from being properly secured during transit.
An unsecured wheelchair can move during transit, increasing the risk of injury to the occupant or others in the vehicle. Prime-Time will work with dealers and Q'Straint to replace the retractors free of charge. The notification schedule has not yet been determined.
Owners may contact Q'straint customer service at 1-800-987-9987 or Prime-Time customer service at 1-574-293-9191 for more information regarding the recall and repair process.
The recalled product
- Product
- EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:CRITICAL FASTENERS recall
- Manufacturer
- Prime-Time Specialty Vehicles
- Category
- Vehicle — Wheelchair Restraints
- Hazard
- Affected units
- 12
Distribution
Distributed nationwide across the United States.
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