Prime-Time Recalls 2014-2019 Ram ProMaster Paratransit Vehicles
Prime-Time Specialty Vehicles is recalling 2014-2019 Ram ProMaster Paratransit vehicles because the transmission shifter cable may disconnect, causing unintended movement.
What this means for you
Our assessment, not the agency’s: severity 4/5 (Severe).
The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall involves a structural vehicle defect (transmission shifter cable separation) that can lead to unintended vehicle movement and increased risk of a crash, meeting the criteria for a Severe rating.
Plain-English summary
Prime-Time Specialty Vehicles is recalling certain 2014-2019 Ram ProMaster Paratransit vehicles equipped with 3.6L engines. The recall addresses a defect where the transmission shifter cable may separate and disconnect from the transmission.
This defect can cause the vehicle to not perform the shifts intended by the driver, resulting in the gear shift lever position not matching the actual transmission gear. The driver may be unaware of the actual gear position, and unintended vehicle movement can occur, increasing the risk of a crash.
Owners will be notified to take their vehicles to Ram dealers for necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit www.safercar.gov.
The recalled product
- Product
- RAM PROMASTER
- Brand
- RAM
- Manufacturer
- Prime-Time Specialty Vehicles
- Category
- Vehicle — Transmission
- Affected units
- 20
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- PROMASTER
Distribution
Distributed nationwide across the United States.
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