The Recall Desk
SevereNHTSA·20V582000·Announced 2020-10-15

Prime-Time Recalls 2014-2019 Ram ProMaster Paratransit Vehicles

Prime-Time Specialty Vehicles is recalling 2014-2019 Ram ProMaster Paratransit vehicles because the transmission shifter cable may disconnect, causing unintended movement.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (transmission shifter cable separation) that can lead to unintended vehicle movement and increased risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Prime-Time Specialty Vehicles is recalling certain 2014-2019 Ram ProMaster Paratransit vehicles equipped with 3.6L engines. The recall addresses a defect where the transmission shifter cable may separate and disconnect from the transmission.

This defect can cause the vehicle to not perform the shifts intended by the driver, resulting in the gear shift lever position not matching the actual transmission gear. The driver may be unaware of the actual gear position, and unintended vehicle movement can occur, increasing the risk of a crash.

Owners will be notified to take their vehicles to Ram dealers for necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 or visit www.safercar.gov.

The recalled product

Product
RAM PROMASTER
Brand
RAM
Manufacturer
Prime-Time Specialty Vehicles
Category
Vehicle — Transmission
Hazard
Affected units
20

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • PROMASTER

Distribution

Distributed nationwide across the United States.

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