The Recall Desk
HighNHTSA·23V301000·Announced 2023-04-27

2020 RAM ProMaster Transmission Park Pawl Defect Risks Vehicle Rollaway

RAM is recalling certain 2019-2021 ProMaster vehicles due to debris in the transmission that can prevent the park pawl from fully engaging. This may result in vehicle rollaway, increasing crash and injury risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This recall affects a critical transmission component (park pawl) that controls vehicle parking safety. The defect is documented and the potential consequence—vehicle rollaway—is serious. However, no injuries or rollaway incidents have been reported, which per the severity rubric limits the score to 3.

Plain-English summary

Chrysler (FCA US, LLC) is recalling certain 2019-2021 RAM ProMaster vehicles equipped with a 62TE transmission. Debris inside the transmission can prevent the park pawl from fully engaging the park gear. If the park pawl does not fully engage, the vehicle may roll away when parked, increasing the risk of a crash or injury.

Approximately 165,503 vehicles are affected by this recall. Owners were notified by mail on June 22, 2023. The recall is identified as campaign number 23V301000.

Dealers will update the powertrain control module software and inspect and replace the transmission or its components as necessary, at no cost to vehicle owners. Owners should contact Chrysler customer service at 1-800-853-1403 or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) for more information.

The recalled product

Product
RAM PROMASTER
Brand
RAM
Manufacturer
Chrysler (FCA US, LLC)
Category
Vehicle — Transmission / Powertrain
Hazard
Affected units
165,503

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • PROMASTER

Distribution

Distributed nationwide across the United States.

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