2025 RAM PROMASTER Battery Electric Vehicles Loss of Drive Power
Chrysler is recalling certain 2024–2025 RAM ProMaster battery electric vehicles due to software issues in the electric drive module that may cause loss of drive power, increasing crash risk.
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: Loss of drive power is a structural vehicle defect with direct risk of crash. Although no injuries or deaths are reported in the source, the hazard directly impacts vehicle safety and control, meeting the High criterion for risk-of-harm products where injury has not yet been reported.
Plain-English summary
Chrysler (FCA US, LLC) is recalling certain 2024–2025 RAM ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, resulting in a loss of drive power.
A loss of drive power increases the risk of a crash. Affected vehicles include 2024 and 2025 model-year RAM ProMaster models.
Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Dealers will also inspect and replace the electric drive module as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer service at 800-853-1403 to schedule service. Vehicle Identification Numbers (VINs) involved in this recall are searchable on NHTSA.gov beginning October 16, 2025. Chrysler's recall number is 98C.
The recalled product
- Product
- RAM PROMASTER
- Brand
- RAM
- Manufacturer
- Chrysler (FCA US, LLC)
- Affected units
- 790
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- PROMASTER
Distribution
Distributed nationwide across the United States.
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