The Recall Desk
HighNHTSA·25V665000·Announced 2025-06-10

2024-2025 RAM ProMaster Loss of Drive Power Software Defect

Chrysler is recalling 2024-2025 RAM ProMaster electric vehicles due to a software defect in the electric drive module that can cause loss of drive power and increase crash risk. No injuries have been reported.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall addresses a software defect that can cause loss of drive power and increase crash risk, representing a serious vehicle safety issue. However, the source text explicitly states no injuries or crashes have been reported, making this a theoretical hazard. Per the rubric, theoretical hazards with no reported harm score at most 3 (High).

Plain-English summary

Chrysler (FCA US, LLC) is recalling certain 2024 and 2025 RAM ProMaster battery electric vehicles due to a software defect in the electric drive module. The software may not effectively manage torque, which can result in a loss of drive power.

A loss of drive power increases the risk of a crash while operating the vehicle.

The recall affects approximately 790 vehicles. Chrysler began notifying owners by mail on October 30, 2025. Owners may contact Chrysler customer service at 800-853-1403 to schedule repairs. Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit and will inspect and replace the electric drive module as necessary. All repairs will be performed free of charge. Vehicle Identification Numbers for affected vehicles are searchable on NHTSA.gov.

The recalled product

Product
2025 RAM PROMASTER
Brand
RAM
Manufacturer
Chrysler (FCA US, LLC)
Category
Vehicle
Hazard
  • software-defect
  • loss-of-drive-power
  • crash-risk
Affected units
790

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • PROMASTER

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · RAM

Same category