The Recall Desk
SevereNHTSA·20V592000·Announced 2020-09-28

Shyft Recalls 2015-2019 Utilimaster Ram ProMaster Fleet Vehicles

Shyft Group is recalling 2015-2019 Utilimaster Ram ProMaster fleet vehicles because the transmission shifter cable may disconnect, causing unintended vehicle movement.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect where a disconnected transmission cable can cause unintended vehicle movement, increasing the risk of a crash, which aligns with the criteria for a Severe rating.

Plain-English summary

Shyft Group is recalling certain 2015-2019 Utilimaster Ram ProMaster fleet vehicles. The recall addresses a defect where the transmission shifter cable may separate and disconnect from the transmission. This issue can cause the vehicle to not perform the shifts intended by the driver and result in the gear shift lever position not matching the actual transmission gear.

The defect increases the risk of a crash because the driver may be unaware of the actual gear position, potentially leading to unintended vehicle movement. Shyft Group will notify owners, and FCA dealers will replace the transmission shift cable free of charge. The recall began on December 21, 2020.

Owners may contact Shyft Group at 1-800-582-3454. Shyft Group's number for this recall is 20-08. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
UTILIMASTER RAM PROMASTER
Brand
UTILIMASTER
Manufacturer
Shyft Group
Category
Vehicle — Fleet Van
Hazard
Affected units
5

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • RAM PROMASTER

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · UTILIMASTER

Same manufacturer · Shyft Group

See all →

Same hazard · unintended movement

See all →