The Recall Desk
SevereNHTSA·21V551000·Announced 2021-07-21

Utilimaster Walk-In Van Recall for Loose Tie Rod Clamps

Shyft Group is recalling 2021-2022 Utilimaster Walk-In vans because loose tie rod clamps could cause steering loss and increase crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect in the steering system that could result in steering loss and a crash, meeting the criteria for a Severe rating.

Plain-English summary

Shyft Group is recalling certain 2021-2022 Utilimaster Walk-In vans due to a defect in the steering linkage. The tie rod clamps may be loose, which could result in loose tie rod ends that break or detach. A detached or broken tie rod end can result in steering loss, increasing the risk of a crash.

The recall affects 76 vehicles. Daimler Trucks North America (DTNA) will mail owner letters on behalf of Shyft Group. DTNA service facilities will replace the tie rod clamp bolts and nuts free of charge. Owner notification letters were mailed on December 23, 2021.

Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-17. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The recalled product

Product
UTILIMASTER WALK-IN VAN
Brand
UTILIMASTER
Manufacturer
Shyft Group
Category
Vehicle — Commercial Van
Hazard
Affected units
76

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • WALK-IN VAN

Distribution

Distributed nationwide across the United States.

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