The Recall Desk
Our severity:HighNHTSA·22V417000·Announced 2022-06-13

Utilimaster Walk-In Van Recall for Incorrectly Installed Passenger Headrest

Shyft Group is recalling 2021-2022 Utilimaster Walk-In Vans because the passenger-side jump seat headrest may be installed incorrectly, increasing injury risk in a crash.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural vehicle defect (headrest positioning) that increases the risk of injury during a crash, but the source text does not report any specific injuries or fatalities, fitting the 'High' severity criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Shyft Group is recalling certain 2021-2022 Utilimaster Walk-In Vans. The recall addresses a defect where the headrest portion of the passenger-side jump seat may have been installed in an incorrect position. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 202, "Head Restraints."

An incorrectly positioned headrest can increase the risk of injury during a crash. The source text does not report any specific injuries or fatalities associated with this defect.

Shyft Group will install spacers to correct the issue free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Shyft Group's customer service at 1-800-237-7806. Shyft Group's number for this recall is 22-02. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The recalled product

Product
UTILIMASTER WALK-IN VAN
Brand
UTILIMASTER
Manufacturer
Shyft Group
Category
Vehicle — Commercial Van
Hazard
Affected units
5,551

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • WALK-IN VAN

Distribution

Distributed nationwide across the United States.

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