Shyft Group Recalls 2020-2021 Utilimaster Walk-In Vans for Bumper Defect
Shyft Group is recalling 2020-2021 Utilimaster Walk-In Vans because fasteners may fail, causing the bumper to detach and potentially injure users.
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a structural vehicle defect (bumper detachment) that poses a risk of injury to users, but no injuries or fatalities have been reported in the source text.
Plain-English summary
Shyft Group is recalling certain 2020-2021 Utilimaster Walk-In Vans. The fasteners that attach the shock mount bracket to the underside of the vehicle frame may fail. This failure can result in a broken shock mount bracket and the detachment of the bumper.
The detached bumper could fall off when utilized by a person as a step, increasing their risk of injury. The recall affects 4,885 vehicles.
Shyft Group will replace the fasteners, install a spacer, and inspect and replace the shock mount bracket as necessary. All repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed on August 6, 2021. A second letter will be mailed once the remedy is available. Owners may contact Shyft Group customer service at 1-800-582-3454 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.
The recalled product
- Product
- UTILIMASTER WALK-IN VAN
- Brand
- UTILIMASTER
- Manufacturer
- Shyft Group
- Category
- Vehicle — Van
- Affected units
- 4,885
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- WALK-IN VAN
Distribution
Distributed nationwide across the United States.
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