The Recall Desk
SevereNHTSA·25V876000·Announced 2025-12-17

Wheelchair restraint retractors in converted vans may fail to lock

Rollx Vans is recalling certain converted vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints, because the retractors may not lock and the wheelchair may not be properly secured.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: Rubric level 4 covers structural vehicle defects: the retractor is the securement that holds a wheelchair and its occupant in place, and the source states it may fail to lock.

Plain-English summary

Rollx Vans is recalling certain GMC Yukon and Sierra, Chevrolet Express 2500, Ford Transit and E-250, Toyota Sienna and Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager and Pacifica, Dodge Grand Caravan, and Ram ProMaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. About 86 units are potentially affected. Rollx directs owners to its recall report for specific model year information.

The retractors may not lock, preventing the wheelchair from being properly secured.

NHTSA states that an unsecured wheelchair can move during transit, increasing the risk of injury.

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed on February 5, 2026. Owners may contact Rollx customer service at 1-800-956-6668, or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
HONDA, FORD, TOYOTA ODYSSEY, TRANSIT, SIENNA, EXPRESS 2500
Brand
HONDA
Manufacturer
Rollx Vans
Category
Vehicle — Mobility equipment
Hazard
Affected units
86

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (13)

  • ODYSSEY
  • TRANSIT
  • SIENNA
  • EXPRESS 2500
  • SIENNA HYBRID
  • VOYAGER
  • SIERRA 1500
  • E-250
  • YUKON
  • TOWN AND COUNTRY
  • GRAND CARAVAN
  • PROMASTER
  • PACIFICA

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · HONDA

Same hazard · restraint failure

See all →