The Recall Desk
HighNHTSA·25V877000·Announced 2025-12-17

Chrysler Pacifica wheelchair restraints may not lock securely

Vantage Mobility is recalling 2021–2025 Chrysler Pacifica vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints because the retractors may fail to lock, allowing wheelchairs to move unsecured during transit.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural safety defect in wheelchair securement equipment used by mobility-impaired passengers where injury risk is explicit, and no reported illnesses or injuries are stated in the source text. This fits the High (score 3) criterion for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Vantage Mobility, LLC is recalling certain 2021–2025 Chrysler Pacifica vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, which can prevent the wheelchair from being properly secured.

An unsecured wheelchair can move during transit, increasing the risk of injury to vehicle occupants. Owner notification letters were mailed January 27, 2026.

Affected owners should contact Vantage Mobility customer service at 1-800-488-9082. Dealers will inspect and replace the retractors free of charge.

The recalled product

Product
HONDA, TOYOTA, CHRYSLER ODYSSEY, SIENNA HYBRID, PACIFICA
Brand
HONDA
Manufacturer
Vantage Mobility
Category
Vehicle — Wheelchair Restraint / Mobility Equipment
Hazard
Affected units
1,019

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • ODYSSEY
  • SIENNA HYBRID
  • PACIFICA

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · HONDA

Same hazard · wheelchair restraint failure

See all →