2024 Chrysler Pacifica wheelchair restraints may not lock properly
Braun Corporation is recalling certain 2023–2026 Chrysler Pacifica vehicles because wheelchair retractors may not lock, preventing proper securement. An unsecured wheelchair can move during transit and increase injury risk.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: This recall involves a structural defect in vehicle safety equipment (wheelchair restraints) that prevents proper securement and creates a risk of injury during transit. No deaths or reported injuries are stated in the source, but the hazard involves a critical safety system, placing it in the High category per the rubric.
Plain-English summary
Braun Corporation is recalling certain 2023–2026 Chrysler Pacifica vehicles equipped with wheelchair restraint equipment. The retractors in the wheelchair securement system may not lock properly.
When a retractor fails to lock, the wheelchair cannot be properly secured. This defect creates a risk that the wheelchair could move during vehicle transit.
An unsecured and moving wheelchair increases the risk of injury to passengers and the wheelchair occupant. Braun will work with Q'Straint to inspect and replace the retractors at no cost to owners.
Owner notification letters are expected to be mailed May 25, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987 for more information.
The recalled product
- Product
- 2024 CHRYSLER PACIFICA
- Brand
- CHRYSLER
- Manufacturer
- Braun Corporation
- Hazard
- restraint-failure
- unsecured-load
- Affected units
- 476
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- PACIFICA
Distribution
Distributed nationwide across the United States.