The Recall Desk
HighNHTSA·25V334000·Announced 2026-09-05

2024-2025 Volkswagen Atlas Rearview Camera Software Defect Safety Recall

Volkswagen is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles due to a software error that causes the rearview camera image to become distorted, reducing visibility and increasing crash risk. Dealers will update the camera control unit software at no cost.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This recall addresses a safety-critical visibility defect that increases the risk of crashes. However, the source does not report any actual injuries or accidents related to this defect. Per the severity rubric, this constitutes a risk-of-harm scenario without reported injuries, corresponding to a High severity rating.

Plain-English summary

Volkswagen Group of America, Inc. is recalling certain 2024 and 2025 Atlas and Atlas Cross Sport vehicles. These vehicles contain a software error in the rearview camera control unit.

A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. This distortion reduces the driver's view of what is behind the vehicle, increasing the risk of a crash. The affected vehicles fail to comply with Federal Motor Vehicle Safety Standard Number 111 (Rear Visibility).

Approximately 171,381 vehicles are affected by this recall. Owners have received notification letters. Volkswagen customer service can be reached at 1-800-893-5298.

Dealers will update the camera control unit software at no charge. This is Volkswagen recall number 91SB.

The recalled product

Product
2024 VOLKSWAGEN ATLAS
Brand
VOLKSWAGEN
Manufacturer
Volkswagen Group of America, Inc.
Category
Vehicle — Camera / Visibility System
Hazard
  • camera-defect
  • visibility-reduction
  • crash-risk
Affected units
171,381

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • ATLAS
  • ATLAS CROSS SPORT

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · VOLKSWAGEN

Same category