The Recall Desk
SevereNHTSA·24V817000·Announced 2024-10-31

Mazda plug-in hybrids can lose drive power in electric mode

Mazda is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrids because improper inverter software may illuminate malfunction lights and cause a loss of drive power in EV mode.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: Rubric level 4 covers structural vehicle defects: the source states drive power may be lost while the vehicle is running in EV mode, which is a total loss of propulsion rather than a degraded function.

Plain-English summary

Mazda North American Operations is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles. About 14,902 units are potentially affected.

Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.

NHTSA states that a loss of drive power increases the risk of a crash.

Dealers will install improved inverter software free of charge. Owner notification letters were mailed on December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6, referencing recall number 7024J, or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MAZDA CX-70, CX-90
Brand
MAZDA
Manufacturer
Mazda North American Operations
Category
Vehicle — Propulsion inverter
Hazard
Affected units
14,902

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • CX-70
  • CX-90

Distribution

Distributed nationwide across the United States.

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