The Recall Desk
HighNHTSA·23V881000·Announced 2023-12-21

2022-2023 Mercedes-Benz Metris Fuel Pump May Fail Unexpectedly

The fuel pumps in certain 2022-2023 Mercedes-Benz Metris vehicles may shut down unexpectedly, causing loss of drive power and increasing the risk of a crash.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This defect involves a critical fuel system component with direct safety implications. The fuel pump failure can cause loss of drive power, increasing crash risk. The source text contains no reports of injuries or fatalities, placing it in the risk-of-harm category without reported injury.

Plain-English summary

Daimler Vans USA, LLC is recalling certain 2022-2023 Mercedes-Benz Metris vehicles due to a defective fuel pump that may shut down unexpectedly. This can cause a loss of drive power, significantly increasing the risk of a vehicle crash.

Approximately 13,726 vehicles are affected by this recall. Owner notification letters were mailed on November 1, 2024. This recall is an expansion of NHTSA recall number 23V-444.

Owners should contact their Mercedes-Benz dealer or Daimler Vans USA customer service at 1-877-762-8267 to arrange a free fuel pump replacement. For more information, call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

The recalled product

Product
MERCEDES-BENZ METRIS
Brand
MERCEDES-BENZ
Manufacturer
Daimler Vans USA, LLC
Category
Vehicle — Fuel System
Hazard
Affected units
13,726

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • METRIS

Distribution

Distributed nationwide across the United States.

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