The Recall Desk
Our severity:HighNHTSA·23V444000·Announced 2023-06-26

Fuel Pump Failure Risk in 2021-2023 Freightliner and Mercedes-Benz Sprinters

Daimler Vans USA is recalling 2021-2023 Freightliner Sprinter and Mercedes-Benz Sprinter and Metris vehicles due to a fuel pump defect. The pump may shutdown, causing loss of drive power and increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The fuel pump defect poses a genuine safety hazard by potentially causing loss of drive power and increasing crash risk. However, the source text does not report any actual injuries, crashes, or deaths; the language describes potential consequences. This meets the criteria for High severity as a risk-of-harm product without reported injury.

Plain-English summary

Daimler Vans USA, LLC (DVUSA) is recalling approximately 20,500 units of 2021 Freightliner Sprinter 1500, 2021 Freightliner Sprinter 2500, and 2021-2023 Mercedes-Benz Sprinter 1500, Sprinter 2500, and Metris vehicles. The issue affects the fuel pump in the gasoline delivery system.

The fuel pump may shutdown, which can result in a loss of drive power. A loss of drive power can increase the risk of a crash.

DVUSA will replace the fuel pump free of charge. Owner notification letters were mailed on November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267 (DVUSA recall number 4790205) or the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153). Additional information is available at www.nhtsa.gov.

The recalled product

Product
MERCEDES-BENZ, FREIGHTLINER METRIS, SPRINTER 2500, SPRINTER 1500
Brand
MERCEDES-BENZ
Affected units
20,500

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • METRIS
  • SPRINTER 2500
  • SPRINTER 1500

Distribution

Distributed nationwide across the United States.

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