The Recall Desk
Our severity:HighNHTSA·23V445000·Announced 2023-06-26

Mercedes-Benz Fuel Pump May Fail, Causing Loss of Drive Power

Mercedes-Benz USA is recalling certain 2021–2023 vehicles with faulty fuel pumps that may shutdown and cause loss of drive power. Owners should contact dealers for free replacement.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: No injuries or deaths are reported in the source text. However, the fuel pump defect causes a functional failure that results in loss of drive power, which can increase the risk of vehicle crashes. This qualifies as a risk-of-harm product where injury has not yet been reported, per the rubric's criteria for severity level 3.

Plain-English summary

Mercedes-Benz USA, LLC is recalling certain 2021–2023 model year Mercedes-Benz and Mercedes-Maybach vehicles due to a fuel pump defect. The affected models include the C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class, including various AMG variants and other trim levels. Approximately 143,551 vehicles are affected.

The fuel pump in affected vehicles may shutdown while driving, resulting in a loss of drive power. A loss of drive power can increase the risk of a vehicle crash. The defect affects the fuel system's delivery component.

Owner notification letters were mailed on June 14, 2024. Owners who received these letters should contact Mercedes-Benz USA customer service at 1-800-367-6372 to arrange a service appointment. Dealers will replace the fuel pump free of charge, using recall number 2023070012 for MBUSA's reference. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for additional information.

The recalled product

Product
MERCEDES-BENZ, MERCEDES-MAYBACH C 300, AMG C43, AMG C63 S, AMG E63 S
Brand
MERCEDES-BENZ
Manufacturer
Mercedes-Benz USA, LLC
Category
Vehicle — Fuel Pump
Hazard
Affected units
143,551

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (43)

  • C 300
  • AMG C43
  • AMG C63 S
  • AMG E63 S
  • AMG SL43
  • AMG SL55
  • AMG SL63
  • AMG GT63
  • AMG GT63 S
  • GLC 300
  • AMG GLC43
  • AMG GLE63 S 4MATIC+
  • GLS 450 4MATIC
  • GLS 580 4MATIC
  • AMG GLS63 4MATIC+
  • AMG G63
  • CLS 450
  • E 450
  • AMG E53
  • S 500 4MATIC
  • GLE 450
  • AMG GLE53
  • AMG GLE63 S
  • AMG GLS63
  • AMG GT43
  • AMG GT53
  • G 550
  • AMG GLE63
  • S 680 4MATIC
  • S 580 4MATIC
  • S 500
  • S 580 E
  • E 350
  • GLS 600 4MATIC
  • S 680
  • S 580
  • GLS 600
  • GLS450
  • GLS580
  • AMG C63
  • AMG GLC63
  • AMG GLC63 S
  • GLE 580

Distribution

Distributed nationwide across the United States.

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