The Recall Desk
HighNHTSA·23V059000·Announced 2023-02-09

RAM 1500 and 2500 Rearview Display May Fail When in Reverse

Certain 2021-2023 RAM 1500 and 2023 RAM 2500 vehicles have a software defect that may prevent the rearview image from displaying when in reverse, reducing driver visibility.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This recall addresses a confirmed defect in a critical safety system (rear visibility) with no reported injuries or deaths. Per the severity rubric, defects creating risk of harm without documented harm are scored as High.

Plain-English summary

Chrysler (FCA US, LLC) is recalling certain 2021-2023 RAM 1500 and 2023 RAM 2500 vehicles. The trailer reverse steering control module (TRSCM) software may fail to display the rearview image when the vehicle is placed in reverse.

When the rearview display does not function, drivers lose visibility of the area behind the vehicle while in reverse. This defect increases the risk of injury or crash.

Approximately 77,079 vehicles are affected by this recall. Owner notification letters were sent on March 1, 2023.

Dealers will update the TRSCM software at no charge. Owners should contact FCA US, LLC customer service at 1-800-853-1403 to schedule service, or call the National Highway Traffic Safety Administration at 1-888-327-4236 for more information.

The recalled product

Product
RAM 1500, 2500
Brand
RAM
Manufacturer
Chrysler (FCA US, LLC)
Category
Vehicle — Backup Camera System
Hazard
Affected units
77,079

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • 1500
  • 2500

Distribution

Distributed nationwide across the United States.

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