The Recall Desk
HighNHTSA·21V737000·Announced 2021-09-23

MCI Motorcoaches Recalled for Wheelchair Lift Barrier Failure Risk

Motor Coach Industries is recalling 2005-2012 MCI J4500 and E4500 motorcoaches because the wheelchair lift's outer barrier may fail under force, increasing injury risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural defect in a wheelchair lift barrier that could fail under force, creating a risk of injury to the occupant, but no injuries or deaths are reported in the source text.

Plain-English summary

Motor Coach Industries (MCI) is recalling certain 2005-2009 E4500 and 2005-2012 J4500 motorcoaches equipped with Ricon Baylift Wheelchair Lifts. The recall involves 510 vehicles. The defect is that when the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. Consequently, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems," and number 404, "Platform lift installations."

In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant. No specific injuries or deaths are reported in the source text.

Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact Ricon's Customer Service at (800) 322-2884, email Ricon's Recall Coordinator at [email protected], or locate a servicing dealer via www.riconcorp.com. Owners may also contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-024.

The recalled product

Product
MCI J4500, E4500
Brand
MCI
Affected units
510

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • J4500
  • E4500

Distribution

Distributed nationwide across the United States.