2021 Chevrolet Tahoe and related GM vehicles power steering software defect
General Motors recalls certain 2021 Chevrolet Tahoe and related vehicles due to a power steering software issue that may cause loss of steering assist, increasing crash risk.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves loss of power steering assist, a serious vehicle safety hazard that increases crash risk, particularly at low speeds. However, no injuries, accidents, or deaths have been reported, making the hazard theoretical. This qualifies as High severity.
Plain-English summary
General Motors, LLC is recalling certain 2021 Chevrolet Tahoe, Chevrolet Suburban, GMC Yukon, GMC Yukon XL, Cadillac Escalade, and Cadillac Escalade ESV vehicles. A software issue in the power steering module affects these vehicles.
The software defect may cause a loss of power steering assist at startup or while driving, resulting in increased steering effort, particularly at lower speeds. This increases the risk of a crash.
Owners should have the power steering module software updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on July 13, 2021. Contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782 for more information.
The recalled product
- Product
- CHEVROLET, CADILLAC, GMC SUBURBAN, ESCALADE ESV, ESCALADE NA, TAHOE
- Brand
- CHEVROLET
- Manufacturer
- General Motors, LLC
- Category
- Vehicle — Power Steering System
- Affected units
- 26,847
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (6)
- SUBURBAN
- ESCALADE ESV
- ESCALADE NA
- TAHOE
- YUKON XL
- YUKON
Distribution
Distributed nationwide across the United States.
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