The Recall Desk
Our severity:HighNHTSA·21V360000·Announced 2021-05-17

Mercedes-Benz Recalls 2019 Sprinter Vans for Stability Control Software Update

Daimler Vans USA is recalling 2019 Mercedes-Benz Sprinter vans with camper upfits because the Electronic Stability Control software was not updated for their higher center of gravity.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a safety-critical system (Electronic Stability Control) that may fail to respond as intended, increasing the risk of a crash. Per the rubric, this is a risk-of-harm product where injury has not yet been reported.

Plain-English summary

Daimler Vans USA, LLC is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The recall addresses a defect in the Electronic Stability Control (ESP) software, which was not updated to account for the vehicles' higher center of gravity.

The defect may cause the ESP system to not respond as intended during certain driving scenarios, which increases the risk of a crash. No specific injuries or fatalities are reported in the source text.

Dealers will update the software free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ SPRINTER (VS30)
Brand
MERCEDES-BENZ
Manufacturer
Daimler Vans USA, LLC
Category
Vehicle — Commercial Van
Hazard
Affected units
168

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • SPRINTER (VS30)

Distribution

Distributed nationwide across the United States.

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