The Recall Desk
Our severity:HighNHTSA·20V427000·Announced 2020-07-27

Mercedes-Benz Sprinter Recall for Missing Chassis Stabilization Components

Daimler Vans USA is recalling 2019 Mercedes-Benz Sprinter vans because the chassis may lack required stabilization, increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural vehicle defect (missing chassis stabilization) that increases the risk of a crash, but the source text does not report any injuries or fatalities, fitting the 'High' severity criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles. The recall addresses a defect where the chassis may be missing additional stabilization required for the vehicle's cargo capacity. Consequently, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

If the vehicle is operated without the additional stabilization, vehicle handling could be affected, increasing the risk of a crash. The source text does not report any specific injuries or fatalities associated with this defect.

DVUSA will notify owners, and dealers will upgrade the chassis by replacing the stabilizer bar on the front axle, replacing shock absorbers, and installing a stabilizer bar on the rear axle, free of charge. The recall began on October 1, 2020, following an interim notification issued on September 18, 2020. Owners may contact DVUSA customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ SPRINTER (VS30)
Brand
MERCEDES-BENZ
Manufacturer
Daimler Vans USA, LLC
Category
Vehicle — Commercial Van
Hazard
Affected units
4

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • SPRINTER (VS30)

Distribution

Distributed nationwide across the United States.

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