The Recall Desk
HighNHTSA·19V222000·Announced 2019-03-20

Mercedes-Benz Recalls 2018-2019 Sprinter and Metris Vehicles for Missing Inspection

Daimler Vans USA is recalling 2018-2019 Mercedes-Benz Sprinter and Metris vehicles because they left the plant without final quality inspection of safety-relevant parts.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where the specific hazard is unknown but could lead to crash and injury, and no injuries or fatalities have been reported in the source text.

Plain-English summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles include the Metris, Sprinter 3500, and Sprinter 2500 models.

The recall is necessary because the affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections. This omission results in possible unknown safety risks, as the failure to identify loose safety-related parts can increase the risk of crash and injury.

DVUSA will notify owners, and dealers will complete the final quality inspection free of charge. The recall began on May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
MERCEDES-BENZ METRIS, SPRINTER 3500, SPRINTER 2500
Brand
MERCEDES-BENZ
Manufacturer
Daimler Vans USA, LLC
Category
Vehicle — Commercial Van
Hazard
Affected units
7

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • METRIS
  • SPRINTER 3500
  • SPRINTER 2500

Distribution

Distributed nationwide across the United States.

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