The Recall Desk
HighNHTSA·19V693000·Announced 2019-10-02

Mercedes-Benz Recalls 2018-2019 Sprinter and Metris Vans for Safety Inspection

Daimler Vans USA is recalling 2018-2019 Mercedes-Benz Sprinter and Metris vans because they left the reassembly plant without final quality inspection of safety-relevant parts.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (vehicle) where injury has not yet been reported, fitting the High severity criteria for potential crash and injury risks without confirmed incidents.

Plain-English summary

Daimler Vans USA, LLC is recalling certain 2018-2019 Mercedes-Benz Sprinter 1500, 2500, 3500, 4500, and Metris vehicles. The recall involves 19,000 vehicles that left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections.

The defect results in possible unknown safety risks. Failure to identify loose safety-related parts can increase the risk of a crash and injury. The recall began on November 15, 2019.

Owners will be notified by Daimler Vans USA. Vehicles will be returned to the reassembly plant for a comprehensive inspection and, if necessary, corrective action, free of charge. Owners may contact DVUSA customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MERCEDES-BENZ METRIS, SPRINTER 3500, SPRINTER 4500, SPRINTER 1500
Brand
MERCEDES-BENZ
Manufacturer
Daimler Vans USA, LLC
Category
Vehicle — Commercial Van
Hazard
Affected units
19

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (5)

  • METRIS
  • SPRINTER 3500
  • SPRINTER 4500
  • SPRINTER 1500
  • SPRINTER 2500

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · MERCEDES-BENZ

Same manufacturer · Daimler Vans USA, LLC

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Same hazard · crash

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