Mercedes-Benz Recalls 2018-2019 Sprinter and Metris Vans for Safety Inspection
Daimler Vans USA is recalling 2018-2019 Mercedes-Benz Sprinter and Metris vans because they left the reassembly plant without final quality inspection of safety-relevant parts.
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a risk-of-harm product (vehicle) where injury has not yet been reported, fitting the High severity criteria for potential crash and injury risks without confirmed incidents.
Plain-English summary
Daimler Vans USA, LLC is recalling certain 2018-2019 Mercedes-Benz Sprinter 1500, 2500, 3500, 4500, and Metris vehicles. The recall involves 19,000 vehicles that left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections.
The defect results in possible unknown safety risks. Failure to identify loose safety-related parts can increase the risk of a crash and injury. The recall began on November 15, 2019.
Owners will be notified by Daimler Vans USA. Vehicles will be returned to the reassembly plant for a comprehensive inspection and, if necessary, corrective action, free of charge. Owners may contact DVUSA customer service at 1-877-762-8267 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.
The recalled product
- Product
- MERCEDES-BENZ METRIS, SPRINTER 3500, SPRINTER 4500, SPRINTER 1500
- Brand
- MERCEDES-BENZ
- Manufacturer
- Daimler Vans USA, LLC
- Category
- Vehicle — Commercial Van
- Affected units
- 19
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (5)
- METRIS
- SPRINTER 3500
- SPRINTER 4500
- SPRINTER 1500
- SPRINTER 2500
Distribution
Distributed nationwide across the United States.
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